What kind of SIM card does the FINNEY phone use?
The FINNEY phone supports a single Nano SIM card. This is the type of SIM most other modern smartphones use.
How frequently will the FINNEY software update?
Your phone will be among the first to receive the latest security updates and software fixes. We will provide platform updates and security updates.
How do I update the FINNEY software?
Your phone will automatically alert you when a new software update is available, within a few days of it being released.
To update your device's software:
Open the Settings menu Tap System Tap System update Tap Check for updates or Download and install pending updates
After download begins, you can minimize the Settings menu and use your phone normally. The download will continue in the background and you will be notified as soon as it is ready to install. You will be required to reboot the device in order to install the update and the battery will also need to be at a 30% level or higher (you may be required to charge your phone before proceeding with the installation).
How do I take a screenshot?
Simultaneously hold down the Volume Down and Power buttons. After about a second, you'll see the screen flash, indicating a screenshot has been captured.
How do I remove or switch my SIM card?
The SIM tray is located at the right upper side of the phone.
The tray is suitable for a SIM card and for an extension memory card.
Pop the SIM tray out by inserting the pin into the hole on the tray, then gently push it in towards the phone. Don’t force it, or you may break the pin. Take notice of the orientation of the tray—it’ll help you later when you put it back.
Remove the SIM card from the tray. If you’re switching to a different SIM card, align the card’s notch with the corner of the tray.
Reinsert the SIM by placing the SIM tray along the right edge of the slot. Align the hole on the tray with the hole in the phone, then push the SIM tray all the way through.
IMPORTANT
The SIM tray is fragile, do not use excessive force to slide completely into the device. Ensure the correct orientation.
Booting in Safe Mode – will it be enabled on FINNEY?
If you're experiencing issues with your device like overheating, random reboots or crashes, putting it in Safe Mode may help you figure out what's causing the problem.
Safe Mode disables (but doesn't delete) all the apps you installed that didn't come with the phone—also known as third-party apps. All the apps that come pre-installed on your phone—like Gmail, Chrome, Phone, and more—will not be affected.
How do I enter Safe Mode?
Press and hold the Power button until you see the option for Shutdown and Restart Tap and hold Shutdown until you see Reboot to safe mode Tap OK
When your phone restarts, it should display "Safe mode" on the bottom-left corner of your display.
If the problem you're experiencing stops while in Safe Mode, then a third-party app is most likely the cause. If you have a lot of apps on your phone, it may be tricky figuring out which one to delete—but it's likely the last one you installed before the problems started.
To exit Safe Mode, restart your phone as you usually would by pressing and holding the Power button, then tap Restart .
How do I reset the FINNEY phone to factory settings?
This operation will only delete your phone data without affecting your wallet data.
A factory reset erases all information and settings from your FINNEY phone only.
Please note that this operation doesn’t wipe wallet data, to wipe wallet data please go to the Wallet section.
TO DELETE ALL PHONE DATA you will need to perform both a factory reset and a wallet wipe. You should do this if you’re:
Selling your phone or giving it as a gift to another person Sending your FINNEY in for repair or warranty replacement. See important note below Performing advanced troubleshooting
Factory resetting the phone will erase all personal data from the internal storage, including your Google account, downloaded apps, music, photos and messages.
It is highly recommended that you back up all the personal data you wish to keep before beginning this process, because it will not be recoverable after the reset is complete.
Factory reset only erases phone information. To erase wallet information, you will need to wipe your wallet
How do I perform a factory reset of my FINNEY device?
Open your Settings Menu Scroll down and tap System Tap Reset options Tap Erase all data (factory reset) Review information, then select RESET PHONE Confirm by selecting ERASE EVERYTHING
The phone will automatically reboot after the reset is complete.
How do I locate my serial & IMEI numbers?
Follow the steps below to locate your device IMEI and serial number.
Locating your serial number
Go to your Settings Tap System Tap About Phone Tap Model & Hardware
Locating your IMEI Number
Return to the About Phonepage and select MEID information The IMEI Number is a 15-digit number listed below the MEID information
Alternative Locations
On your device
You can find the IMEI and serial number behind the slider.
Original box
There is a sticker with four barcodes on the side of the box the FINNEY comes in. Refer to the "IMEI" and "SN" barcodes.
To check for the IMEI number you can enter the following special code in the dialer:
*#06#
How do I use the fingerprint sensor to see notifications?
To see your notifications, you would usually swipe down from the top of your screen. However, this can be difficult if you’re using your phone with one hand. Did you know you can also use the fingerprint sensor on the back of your phone to see your notifications? Here's how:
Enable fingerprint gestures
Tap , then tap System Tap Gestures Turn on Swipe fingerprint for notifications
Now, swipe down on your fingerprint sensor to access your notifications in the Notifications shade. To see how you can use your fingerprint sensor for even more actions, check out apps at the Google Play Store.
How can I display my battery percentage in the status bar?
Tap , then tap System Tap Battery Turn on Battery percentage
Are widgets the same as apps?
Not really. Although some widgets do seem to have stand-alone functions (such as the clock or alarm widget), they are always connected to a full app or to a system setting, letting you view updates or notifications from the app without actually having to open it fully.
The stock Android email widget, for example, can be set up to show either the most recent message or the titles of the last five messages.
This allows you to quickly see if you have important messages without having to open the email app. Think of widgets as interactive home screen shortcuts.
Is it possible to set up multiple users in FINNEY?
No. The FINNEY phone doesn’t support multi-user mode.
What can I do if my phone is too slow?
One of the quickest things you can do is to free up storage on your phone.
How to free up storage:
Delete files and apps that you no longer need or want Clear your phone's cache files Close opened apps
To see your available storage:
Settingsà Storage
To delete unused apps and old downloads
SettingsàStorage Tap the app Tap clear cash or delete the app
To close opened apps
Tap I icon at the bottom of the screen scroll up the screen Tap CLEAR ALL
How do I change the phone's system language?
Go to your Settings Tap System Tap Languages & input methods Tap Languages Tap Add language and select your language Tap and hold the language that you want to add and place it at the top of the languages list
